Production error or defect

On any item we sell, we completely stand behind our product and if an error was made on our part or if there is a defect, we will issue a call tag to have it picked up and immediately send a replacement. We must be notified within 7 days of delivery. Issue related returns must be in new, in original condition shipped, unused, and unwashed. If you have an event and need the replacement immediately, we will of course ship the very same day an issue is reported. If we advise you that we will be sending UPS with a prepaid label to pick up the original shipment, please have the box sealed back up and accessible to UPS so the products are returned to us and you are not billed for them.